An extremely important link in business processes that affects the further development of the company is the operational period of operation of the equipment sold. Qualitatively organized after-sales support provides a unique interaction between the customer and the manufacturer of the products, thanks to which information is exchanged on the operation of the devices and localization of failures is carried out in the shortest possible time, while minimizing any negative reviews about the products. Such close interaction between the manufacturer and the customer helps to create new types of devices that the customer potentially requires, taking into account all the subtleties of technological development of production.
Сomprehensive services
A necessary attribute of after-sales support are comprehensive services that simplify the work of customers, namely:
- Consultations about the specifics of the work and equipment operation.
- Implementation of the commissioning complex.
- A full range of works regarding the operational repair of purchased products on the territory of the customer or in conjunction with delivery services to the customer's territory.
List of devices to be repaired:
-
Professional and home TVs
-
Professional displays and monitors
-
TV sets of different types
-
Peripherals of different types
-
Server video/audio processing devices
-
Remote control
List of devices that can be further repaired:
-
Computer hardware and laptops
-
Consumer Devices
-
Mobile Phones and Smartphones
-
Power supplies of different complexity
